Contact us
818-361-5200
hello@thebloomingbrands.com
We’re sorry you don’t love your Blue Cross product.
Blue Cross will accept returns for a refund for up to 14 days from the date the merchandise is marked delivered by the delivery service company. For a prompt refund simply send us the unused or lightly used product with its original packaging and your purchase price, less shipping cost, will be fully refunded within 5 business days. Customer is responsible for the shipping cost of the returned/exchanged product. Unless otherwise stated, specials, promotions or any products that are purchased using an incentive or coupon code are final sale and not eligible for returns or exchanges.
HOW TO RETURN MERCH
When returning merchandise to Blue Cross, please follow these instructions:
- Send an email to hello@thebloomingbrands.com and include your order number.
- Indicate the reason for your return in email.
- If your return request is within allowed time-frame, Blue Cross will email back confirming return request.
- Include your original order form with return.
- Wrap package securely (bubble wrap or packing peanuts preferred).
- Email us with your tracking number once return package has been shipped.
Ship your return package to the address indicated below:
Blue Cross Beauty Products
Returns Department
21810 Nordhoff St.
Chatsworth, CA 91311
Please allow up to 3-5 days for credit to be applied to your account.